How To Identify Genuine And Fake Enquiries In Foreign Trade?

Here world clothing shoes How can you identify the true and false enquiries of foreign trade?

Enquiries should be the most reliant on foreign trade e-commerce. We put up B2B platforms such as Alibaba, China manufacturing network, global resources, etc., and may receive many e-mails every day. So how do you manage and reply to these e-mails? Here are some ways to identify genuine and fake enquiries in foreign trade.

You may get a lot of new enquiries every day, especially if you have done internet promotion, but many of them are useless or false enquiries. If you are a real customer or a prospective customer, you may not lose your answer if you are not serious. If you are a domestic colleague, if you send detailed information or quotations, you will leak your information, especially in industries with relatively high technology design. So it is necessary to identify genuine and fake customers. How to identify them?

1, check the IP of the sender. Method: right-click the received message, select the attribute details, in which you will see several IP addresses, then query the area of IP, and enter the IP address in the search engine to know which area it comes from.

2, if you have a counter on your website, you can refer to the IP record in the counter to see if this IP has browsed your website. Generally speaking, it is more difficult to use foreign proxy servers on the websites of domestic factories, so the general domestic is to use real IP on your website, and when sending mail, you may use proxy server. The advantage of using counters is that you can know where you browse your web site, know where you are, click on the links on the B2B website or enter your website address directly, if you want to enter the address directly, you have to think about how he knows.

3, take a look at the time when customers send mail, and determine the time when customers send mail according to the time difference. For example, the mail sent from Germany IP at 89 o'clock in the morning is basically problematic.

4, let's see if the customer keeps detailed contact information in the mail. If there is a website, telephone, fax, address and so on, it is generally more reliable. If the information is incomplete, you can ask him for contact information. If you suspect there is a problem, you can send a fax or telephone to ask. Calling the customer will make the customer feel that you value him more, even if it only means that he has received his enquiry, which is not harmful.

5, analyze the contents of customer enquiries, if there are specific specifications, detailed requirements, such customers are more valuable, if only general sample price list, what is less meaningful, at least in the short term of little value. In addition, if foreign guests are using YAHOO, HOTMAIL mail inquiry, pay more attention.

Then there are some. Enquiry How can we deal with it without judging its true or false situation?

1, first of all: first, make detailed records and recalls of the details of the guests' negotiations, first determine how strong the customer wants to buy, that is to say, distinguish whether he is a "real buyer" or "inquire about the buyers of the market"; some customers actually have a long-term stable supplier, he is just referring to you as a reference to the quotation. For this type of customer, my personal opinion is that not only do you not quote, but do not give any information. Because spending too much time and energy on such a client is not worth it. I do not deny that there are also customers who are "sincere and unconstrained." but with my experience in foreign trade, I have deceived "money" (price) to deceive "color" (samples and materials) with too many customers, which is not worth pursuing.

Fake buyers can be identified by conversation (face-to-face, telephone, fax, EMAIL). (the condition is that you ask guests to react): real or false? Experts or beginners? Just ask him a few key questions, such as: product specifications, technical parameters, prices you want to accept, the quantity you intend to order, what brands you make, whether the brand has any influence in the locality, what business has you had with the Chinese companies, and how long it has been doing business with China, and how long it has been doing business with China (that is to say, whether it is "China link"). 2, about truth

3, from the business card provided by foreign investors can also determine the strength of customers, such as: the location of the company in the city, there are several telephone lines, fax lines, do you have your own website, retailers or wholesalers? Imported Is there any famous brand in the local area?

In short, it is the most effective way to pay for the worthy customers.