Nanchuan: Opening 1 Hours Lecture Hall, Grade Cadres, Learning Etiquette And Strong Service
< p > recently, in order to do a good job in the party's < a href= "//www.sjfzxm.com/news/index_c.asp" > mass line < /a > practical education activities, and strengthen the work style of the cadres and workers in the government organs, the Nanlong District, Xinlong Town, uses 1 hours' lecture hall every Friday afternoon to set up a grade cadre.
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< p > after last week's lecture hall of "Secretary of the party class", this week came to the mayor of the town, Wu Gang. He brought us a lecture hall on etiquette and culture, mainly based on public etiquette and conduct.
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< p > < < a href= > //www.sjfzxm.com/news/index_c.asp > > dress > /a > must pay attention to time, place and occasion. Attention should be paid to details in speech and action, and reception of the masses should be civilized.
Wu Gang introduced the specific requirements of personal image etiquette, social etiquette, service etiquette, telephone etiquette, language etiquette and etiquette, and reception of people's etiquette.
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< p > Wu Gang said: "as a public servant, every word and act represents the image of the government at all times.
The etiquette rules of daily communication, "a href=" "//www.sjfzxm.com/news/index_c.asp" > Office < /a > can better serve the masses, serve the society and improve the efficiency of work. "
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An Guolan, who works in the people's livelihood hall, said: "the people's livelihood hall is a window to deal directly with the masses. Our behavior and language directly represent the image of the Party committee and the government. We should better serve the masses with good attitude and action". P
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< p > at present, the general requirement of the second batch of Party's mass line educational practice is to solve the "four winds" problem of Party members and cadres at all levels in the process of serving the masses.
The town not only through lectures, but also formulated a unified regulation of civilized etiquette regulations.
By standardizing the etiquette standards of staff members, we should start from every Party member cadre, change from small behavior habits, improve service attitude and optimize service quality.
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< p > related links: < /p >
< p > tax service is the core business of the tax department. It is also an important part of the scientific development of services and the construction of a harmonious tax revenue.
In recent years, the Inland Revenue Bureau of Gaoping District of Nanchong municipality has really taken measures to speed up and lighten the burden on taxpayers, focusing on the development strategy of "tax management and brand strengthening", deeply concerned about the development of people's livelihood, constantly innovating service methods, reconstructing the tax service process, taking the lead in the whole city to decentralization and decentralization, building a comprehensive tax service brand campaign, and Comprehensively Strengthening the overall, basic and systematic construction of tax services, and promoting tax services to standardization, specialization, informatization and intensification.
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< p > 2013, around the development strategy of "management promotion tax and brand strong bureau", the Gaoping Local Taxation Bureau launched a brand campaign to create efficient and high-quality tax service.
Since then, the Bureau has been promoting the tax service work with a pragmatic and continuous attitude on the whole idea, activating the concept of innovative services with brand effect, making achievements and experiences, and forming brand effect.
First, update the concept of service.
We must firmly establish the service concept of "starting from taxpayer demand, based on taxpayer satisfaction, and finally complying with taxpayers" to pform the functions from "management" to "service oriented". From tax hall to management office, from business unit room to comprehensive department, we can reflect the quality and efficiency of service and change of style. We should follow the goal of service control, follow up service in management, integrate into management in service, and finally achieve the goal of quick, efficient and high quality service.
The two is innovative service.
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< p > tax management has been pformed from "comprehensive service" to "classified service", providing targeted services for all kinds of taxpayers, such as professional consultation, business guidance and business management. The inspection work has changed from "surprise check" to "goodwill reminder", which has shifted the tax administration forward and reduced the cost of tax payment. It has unblocked the taxpayer's rights protection channels, continues to play the effectiveness of the "Gaoping land tax legal aid" organization, protects taxpayers' rights and interests, and harmonizes the relationship of levy and payment.
The three is to play the brand effect.
To create a tax service brand with the characteristics of Gaoping's local taxes, this brand embodies "efficiency, quality and credibility". We should make it a "reputation product" that taxpayers know well, trust and praise, and become a representative of Gaoping's intangible assets and image of local taxes.
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