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Workplace: Don'T Be Too Slow And Too Fast To Answer The Phone.

2014/10/28 15:23:00 21

Phone CallsTelephone EtiquetteEfficiency

There are several points to be taken to answer the telephone etiquette. First, we emphasize that the bell is ringing three times, but you must answer the phone in time. Especially if you have made an appointment, let someone call you at eight tonight. You have an appointment to let someone else call you.

Of course, we sometimes encounter two extremes. The first extreme is that some people are watching.

Telephone

No answer. Someone answered the phone when it rang.

Our general experience is that ringing always rings two talents, and you pick up the phone when it rings. I'm not ready yet.

Many large foreign companies have rules that the bell will ring for more than six tones. Sorry to keep you waiting for the first sentence.

Second, from

Ceremony

Come on, don't casually call others.

Answer the phone

For example, the appointment of a phone call to you do not let people listen, this is also a respect for the object of the call.

If you answer the phone for someone else, first tell the person that he is not there, then you can ask who you are.

Related links:

What do you do if you encounter a wrong phone call? A German company clearly stipulates that if an outsider calls our company, the number is wrong. The first sentence is to explain, sir, Hello, you dial the wrong number, second sentences to repeat the unit phone, so that the other side is not cheating him, third sentences to ask, do you need help?

What happens when a telephone is interrupted? The person who answers the phone is responsible for returning the phone to tell the reason.

If you are talking to an important person, what happens if the telephone rings? You must answer either a ring or a two ring.

But you have to explain the reason, hint that someone next to you can not say deep questions, then let the other party choose the time, you call him, explain to value him.

This kind of skill is a kind of upbringing in foreign communication, especially in business communication.

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